ATOZ Floral & Decor (M) Sdn Bhd
(Company No.: 202201039785 (1485482-W)
ATOZ Floral & Decor (M) Sdn Bhd is committed to safeguarding the personal data of our customers, business partners, and website users in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia, which was significantly updated by the Personal Data Protection (Amendment) Act 2024.
This Privacy Policy outlines how we collect, process, use, disclose, and protect your personal data.
Personal Data
“Personal Data” refers to any information which relates directly or indirectly to an individual who is identified or identifiable from that information, including but not limited to name, Identification number, contact details (telephone number, email address), residential or delivery address, transaction and purchase information.
Collection of Personal Data
Your Personal Data may be collected through, including but not limited to:
• Purchase transactions (in-store or online)
• Communication via WhatsApp, telephone, email, or social media platforms
• Website interactions, registrations, or inquiries
• Participation in promotional activities, surveys, or events
Use of Personal Data
The Company processes Personal Data for purposes including:
• Processing, managing, and fulfilling orders and transactions
• Providing customer support and responding to inquiries
• Delivering products and services
• Internal record keeping, reporting, and business administration
• Compliance with legal and regulatory obligations
Notwithstanding the above, we may process your personal data without your consent if it is permitted under the “PDPA” or any other relevant legislation.
Disclosure of Personal Data
Your Personal Data may be disclosed to third parties, including:
• Logistics, delivery, and courier service providers
• Payment gateway and financial institutions
• IT service providers and system administrators
• Professional advisors (e.g. auditors, legal consultants)
• Government authorities or regulators where required by law
All such third parties are required to maintain the confidentiality of your Personal Data.
Security of Personal Data
We will take reasonable and appropriate technical and organizational measures to protect Personal Data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, we shall not be held responsible for Risks occurring in relation to your personal data that are beyond our control, such as Risks resulting from cyber-attacks.
Retention of Personal Data
Personal Data shall be retained only for as long as necessary to fulfill the purposes stated in this Policy or as required by applicable laws and regulations.
Rights of Data Subjects
Subject to the “PDPA”, you have the right to:
• Request access to your Personal Data
• Request correction of inaccurate, incomplete, or outdated Personal Data
• Withdraw consent for processing of Personal Data (subject to legal or contractual restrictions)
Requests may be made in writing to the Company using the contact details below.
Withdrawal of Consent
You may withdraw your consent for the processing of your Personal Data at any time by providing written notice. The Company reserves the right to continue processing where permitted under applicable law.
Accuracy of Personal Data
Failure to provide necessary Personal Data may result in the Company being unable to process your orders, provide services, or communicate effectively with you.
Updates to This Policy
The Company reserves the right to review and amend this Privacy Policy at any time. Any changes will be published on our official website or communication channels.
You are encouraged to visit our website on a regular basis to ensure that you are well informed of our latest policies in relation to personal data protection.
Contact Information
If you have any inquiries or requests regarding this Privacy Policy or your Personal Data, please contact:
ATOZ Floral & Decor (M) Sdn Bhd
Address: NO 127, JALAN MERANTI 1, TAMAN MERANTI, JALAN BAKRI, 84000 MUAR, JOHOR DARUL TAKZIM, MALAYSIA
Phone: +6018-379 6455
Email: atozfloralm@gmail.com
Consent Clause:
By using our website or engaging with ATOZ Floral & Decor (M) Sdn Bhd, you consent to the processing of your Personal Data in accordance with this Privacy Policy.